Concur News
  • Home
  • India
  • Startup
  • Regulation
  • Interview
  • Press Release
  • Login
August 29, 2025
No Result
View All Result
Concur News

Home » Is it Harassment or a Privacy Violation? Insurance Company Demands Home Photos and Google Location for Claim Approval

Is it Harassment or a Privacy Violation? Insurance Company Demands Home Photos and Google Location for Claim Approval

May 29, 2025
in India, News
Reading Time: 3 mins read
insurance company
Share on LinkedinShare on Whatsapp

Author and podcast host Anupam Gupta recently shared a troubling experience he had with his health insurance company. He was shocked when two people showed up at his doorstep unexpectedly, claiming to be from his insurance company. They were there to verify his health insurance claim in person, and Gupta was not informed beforehand. This caused a lot of frustration and raised questions about the privacy of policyholders.

Gupta explained the unusual requests the insurance company made during the verification.

Here’s what they asked from us:

All documents for our claims. When we said we already submitted the originals to the health insurance company, they said, ‘We want copies.’

Consent Foundation

Luckily, we had one set. He took photos of all the files.

He wanted Google Timeline data to prove we were at the nursing home on that day and time. We said, ‘We don’t share location with Google and won’t share it with you.’

He wanted our credit card statement to prove we made the payment.

They took photos of our home as well.

They made us talk to someone from their agency who asked all kinds of questions about the claim.

Finally, they said, ‘All health insurance companies do this’ when I asked if this was only for my claim. In fact, he showed me a bunch of declarations on his mobile phone to prove that this is a common practice now.

Two private detective investigators came to my house to verify a health insurance claim that we made. I am now wondering if health insurance is even worth it. Here's my story.

— Anupam Gupta (@b50) April 9, 2025

When Gupta asked if this was only for his claim, the representatives told him that all health insurance companies follow this process. They even showed him documents on their phone to prove it was a common practice.

Gupta acknowledged the importance of preventing fraud but questioned whether such invasive procedures were necessary. “Is this how bad things have gotten now? That anyone can claim to represent an insurance company and barge into my house?” he wrote in his post.

Although Gupta didn’t name the insurance company involved, he expressed concern that this could be a common practice across the industry. His post has sparked a discussion about the balance between preventing fraud and respecting people’s privacy during the claim verification process.

Filing a health insurance claim can be a very frustrating experience. Even though you have insurance, many people end up facing delays, piles of paperwork, unclear rules, and repeated requests for documents. Sometimes, claims that are completely valid get rejected because of small mistakes or missing details. Long waits for approval and a lack of clear communication from insurance companies make things even worse, especially when you’re dealing with a medical emergency.

Some insurance companies now even ask for personal information, like your location history, which raises concerns about privacy. While insurance is supposed to provide financial support, the process of filing a claim can make people feel stressed, confused, and overwhelmed when they need help the most.

Also read: WhatsApp Testing New Privacy Feature : Control Media Saving

Tags: Data privacyPHIPIIPrivacy

Related Posts

Raghuveer
Interview

Interview with Dr. Raghuveer Kaur, DPO at Cateina Technologies, on DPDPA, GRC, and Building Scalable Privacy Frameworks

August 29, 2025
70% of Parents Oppose Sharing Student Data with AI in K-12 Schools, Reports Reveal
Global

70% of Parents Oppose Sharing Student Data with AI in K-12 Schools, Reports Reveal

August 29, 2025
Retailers Face Check for Collecting Phone Numbers Under New Data Law
Global

Retailers Face Check for Collecting Phone Numbers Under New Data Law

August 27, 2025
Canada Updates Rules on Biometric Technology Usage
Global

Canada Updates Rules on Biometric Technology Usage

August 26, 2025

RECOMMENDED NEWS

CISA Highlights Risks of Data Breaches Following Oracle Cloud Hack

CISA Highlights Risks of Data Breaches Following Oracle Cloud Hack

4 months ago
India Approves Elon’s Starlink, Privacy and Debris Concerns Arise

India Approves Elon’s Starlink, Privacy and Debris Concerns Arise

2 months ago
Texas

Google will pay Texas $1.4 billion to settle claims the company collected users’ data without permission

4 months ago
Data Breach at vORBO Portal Uncovers Major Vulnerability

Data Breach at vORBO Portal Uncovers Major Vulnerability

4 weeks ago

BROWSE BY TOPICS

AI AI in education AI Privacy banks Children privacy Compliance Consent consent managers Cross-Border Cybercrime Cyber security Data Data breach Data leak Data privacy data privacy in education Data Protection Data security Data Violation Digital DPDP DPDPA DPDP Act EU Fines GDPR Generative AI google Hack Hacked Interview Investigation Law Meity penalty Personal data Press Release Privacy RBI SPAM Tech giants Technology TRAI Training Trending

701, The Capital, BKC(E), Mumbai, India

Follow us on social media:

Categories

Categories Layout
  • Africa
  • America
  • India
  • Asia
  • Europe
  • Japan
  • Business
  • Events
  • Regulation
  • Law
  • News
  • Privacy
  • Startup
  • Technology
Categories Layout
  • Apps
  • Cybercrime
  • Data
  • Data Breach
  • Data Privacy
  • Data Protection
  • Digital
  • FBI
  • Investment
  • Law
  • Privacy
  • Tech Giants
  • DPDP
  • DPDPA

Harmonize Data Compliance

Footer with Animated Button
Effortlessly align your data compliance with Concur, ensuring seamless integration and robust adherence to regulatory standards.
BOOK A DEMO
  • About
  • Advertise
  • Careers
  • Home
  • Demo

© 2025 Concur - consent manager

Welcome Back!

OR

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Home
  • News
  • Business

© 2025 Concur - consent manager