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Interview with Gurpal Singh, COO of Startek on How AI is Transforming Customer Experience

In this insightful interview, Gurpal Singh, Chief Operating Officer at Startek, shares his expert views on how artificial intelligence is reshaping the customer experience (CX) landscape. He discusses the role of voice AI, intelligent automation, and multilingual models like DeepSeek in transforming traditional BPO operations. Gurpal also emphasizes Startek’s strong focus on data privacy and […]

Tesla Data Privacy Concerns every Owner should know

Teslas are not just smart cars—they’re also powerful data-collecting machines. From Autopilot to Sentry Mode, these features need constant tracking and camera access to work. But how much does your Tesla know about you, and what can you do to protect your privacy? Tesla Data Privacy Concerns Are Rising At a glance, Tesla’s features feel […]

Notice Shocks Farmer with ₹143 Crore Tax Demand

In another shocking case of identity theft, the Income Tax Department served a staggering ₹143 crore notice to a simple farmer from Keriya Kala village in Sarwad tehsil, Rajasthan. Ramraj Chaudhary, who lives a modest life, was stunned to learn that someone had created a company in his name without his knowledge. On April 3, […]

IPhone Users Restricted from Accessing Apple Intelligence Features on WhatsApp, Instagram

Meta has made a significant move that limits the availability of Apple’s AI-powered tools for iPhone users on its platforms. Meta has blocked the integration of Apple Intelligence features, such as Writing Tools, Genmoji, and other smart capabilities, within its apps like Instagram, WhatsApp, Facebook, and Threads. This means that iPhone users will no longer […]

DeepSeek AI Raises Alarms Over National Security Risks, Says US House Panel

The Chinese artificial intelligence tool DeepSeek AI has raised serious national security concerns in the United States, with a recent report from a US congressional committee calling it a “profound threat” to the nation’s security. The tool has been closely linked to the Chinese Communist Party and is accused of undermining US technological leadership while […]

Android Introduces New Security Feature to Protect Personal Data

Android phones are getting an important new security feature that is aimed at protecting users’ personal data if the device is left unattended for too long. Google has introduced an automatic reboot system as part of the latest update to Google Play services. This new feature will activate if your phone remains locked and unused […]

Nigeria Probes TikTok, Truecaller on Data Practices

The Nigeria Data Protection Commission (NDPC) has announced ongoing investigations into global digital platforms, including Truecaller and TikTok, for how they handle Nigerian citizens’ personal data. During a working visit to the Coordinating Minister of Health and Social Welfare, Professor Muhammad Ali Pate, in Abuja, Dr. Vincent Olatunji — the National Commissioner and CEO of […]

Lawmakers launch investigation into 23andMe after bankruptcy

A group of U.S. lawmakers launched an investigation into how 23andMe is handling customer data. The probe follows the company’s bankruptcy filing last month in Missouri. House Energy and Commerce Committee Chair Brett Guthrie (R-Ky.) sent a letter to 23andMe. Reps. Gus Bilirakis (R-Fla.) and Gary Palmer (R-Ala.) joined him. They questioned how 23andMe plans […]

Facebook Sends $40 to Users as Part of Lawsuit Settlement

Have you noticed a payment of around $40 showing up in your account from Facebook? If you have, rest assured that it’s legitimate. In fact, many users have been receiving these payments over the past few days, and they are part of a class action lawsuit settlement Facebook agreed to in 2022. Here’s everything you […]