Louis Vuitton has confirmed that on July 2, an unauthorized party penetrated its systems in the United Kingdom, gaining access to personal data of some customers, including names, contact information, and purchase history. The company said no financial data, such as credit card or bank account information, were accessed.
This incident follows similar cyber-attacks on its operations in South Korea last week and on Christian Dior Couture in May, marking the third such breach on the LVMH group within the past three months.
In communication with affected customers, Louis Vuitton noted that while there is currently no evidence of data misuse, individuals should remain vigilant as phishing or fraud attempts may occur using the exposed information. The company has reported the breach to relevant data protection authorities in the UK, including the Information Commissioner’s Office.
The cyber-incident comes as a tide of breaches targeting larger British retailers continues to rise. In April, Marks & Spencer, the Co-op, and Harrods all faced similar attacks disrupting their activity. Authorities recently arrested four people—a 17-year-old male, two 19-year-old males, and a 20-year-old female—in connection with these cases.
Marks & Spencer had no choice but to suspend its online store for just under seven weeks after the breach. The Co-op had IT disruptions in the same month, and Harrods imposed restrictions on online access even after attempted access to systems.
A senior executive from one of the affected companies recently described the attack as “traumatic” and revealed that cybercriminals have also targeted other large businesses in incidents that remain unreported.
Louis Vuitton has not issued any further public statement beyond direct communications with affected customers.
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